Your Privacy Policy and Data Protection

1Introduction

baaji99 An internationally licensed online Sports Betting platform serving millions of members across Bangladesh. We believe that delivering great service starts with earning our members' trust — and that trust is built on protecting their data.

In this privacy policy, we explain in detail: what data we collect, why we collect it, where it is stored, and how you can maintain control over your information. This document is not merely a legal formality — it reflects our commitment and accountability to you.

Baaji99 complies with international data protection laws and GDPR guidelines. When processing your personal data, we always uphold the principles of transparency, fairness, and purpose limitation.

2What Information We Collect

baaji99Various types of information are collected during registration and use of services. A full breakdown of all data types is provided below:

A) Information provided at registration:

• Full name (as it appears on your national ID)
• Active mobile number and email address
• Date of birth (for age verification purposes)
• Current Address
• Preferred payment method details

B) During KYC Verification:

• Photo of national ID card or passport
• Selfie photo (for matching against your document)
• Proof of Address

C) Information collected automatically during use:

• IP Address & Device Type
• Browser and operating system information
• Time spent on each page of the website
• Login time and location data
• Betting History & Transaction Records

3How Your Data Is Used

Collected information is used only for specified purposes. baaji99 Your data is never used beyond its intended purpose.

4How Long Your Data Is Retained

baaji99 No data is retained beyond what is necessary. However, certain information may be required to be kept for a specified period due to legal obligations.

• Account Information: For the duration of active account use and 5 years after closure.
• Transaction Records: Up to 7 years due to legal obligations.
• KYC Documents: 5 years after account closure.
• Cookie Data: Up to 13 months.
• Customer Support Contact: Up to 3 years.
• Marketing Data: Until consent is withdrawn.

5When and With Whom Your Data Is Shared

baaji99 Your personal information is never sold or shared with third parties for advertising purposes. However, data may be shared in a limited number of circumstances:

• Payment Provider: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information necessary to complete transactions.
• Identity Verification Service: Documents may be shared with a licensed verification service as part of the KYC process.
• Law Enforcement Agencies: Disclosure of data is mandatory upon receipt of a valid court order or directive from a regulatory authority.
• Technology Infrastructure: Cloud service or data center providers operating under strict confidentiality agreements.
• Fraud Prevention: Limited data shared with industry-level fraud prevention networks.

6Cookie Policy

Cookies are small text files stored in your browser. baaji99 To improve service quality using various types of cookies.

• Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: To understand how different sections of the site are being used. Completely anonymous.
• Functionality Cookies: To remember your preferences (language, display settings).
• Marketing Cookies: To show you promotions tailored to your preferences. You have the option to turn these off.

You can disable cookies at any time through your browser settings, though some features may no longer be available.

7Your Rights

You have certain fundamental rights over your personal data. baaji99 These rights are fully recognized.

• Right to Know: To find out what information we hold about you, please submit a request to our support team.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data, provided there is no legal obligation requiring its retention.
• Right to Portability: You may request an export of your data in a structured format.
• Right to Object: You may object to your data being used for marketing purposes.
• Right to Restrict Processing: You may request that the processing of your data be temporarily suspended under certain circumstances.

8Security Measures

baaji99 Industry-leading security measures are in place to keep your data safe.

• SSL TLS 1.3 encryption — all data transmissions are encrypted
• AES-256 Encryption – for all sensitive data stored on our servers
• Two-factor authentication (2FA) — an extra layer of protection at login
• Dedicated Firewall and Intrusion Detection System
• Regular Third-Party Security Audits
• 24/7 Security Monitoring Team
• Regular data backups — stored in a separate, secure location

9Child Protection

baaji99services are available to users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Accounts belonging to minors will be terminated immediately.
• If it is found that a minor's data has been collected inadvertently, it will be deleted immediately.

10Policy Updates

baaji99 This privacy policy may be updated when necessary. In the event of changes, we will:

• We will display a notice at the top of the website
• We will notify you at your registered email address
• We will update the "Last Updated" date at the top of the page
• Members will be notified at least 7 days in advance of any major changes

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

11Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated data protection team:

• Email: support@baaji99.biz
• Response Time: Typically within 24–48 hours
• Live Chat: Available 24/7 via the bottom-right corner of the website